Terms of agreement
1.1. PROVISIONS AND THEIR DURATION
These
model conditions apply to orders made in Latvian, Russian languages in the
OReol online store. eu (hereinafter referred to as the ONLINE STORE),
between the person making the order (hereinafter the BUYER) and OReol. eu (hereinafter referred to as the SELLER). These terms and conditions of
the contract are valid from 01.05.2019.
1.2.
DISTANCE CONTRACT
A
distance contract is an agreement between a CONSUMER (PTAL 1. panta 3. punkts) and the seller (PTAL 1. panta 5. punkts) or the service provider (PTAL 1. panta 4. punkts), based on the offer of the seller or the provider
of the service by means of an addressed or unaddressed printed or standard
letter, catalog, advertising published in the press, to which the order coupon,
telephone, facsimile, Internet, e-mail, television, radio and other means of
sending and retransmitting information is attached.
1.3.
ENTRY INTO FORCE OF THE DISTANCE CONTRACT
A
distance contract shall be deemed to have entered into force as soon as the
CONSUMER has placed an order by means of the Internet, telephone or other
technological means and has received by e-mail from the SELLER a confirmation
of the order made by him. An order and an order confirmation shall be deemed
received when they become available to the parties to whom they are addressed.
1.4.
TERM OF EXECUTION OF THE DISTANCE CONTRACT
The
SELLER undertakes to fulfill the terms of the distance contract no later than
30 days from the date of receipt of the order from the CONSUMER, unless another
deadline has been agreed by the parties. If the SELLER is unable to perform the
contract due to the absence of the goods ordered by the CONSUMER, the SELLER is
obliged to inform the CONSUMER about it. In such a case, the SELLER may offer
the CONSUMER an equivalent product at an equivalent price.
1.5.
RIGHT OF RETURN
In
accordance with the Law of the Republic of Latvia "On Protection of
Consumer Rights", the CONSUMER has the right to terminate the distance
contract within 14 calendar days and return the purchased goods.
We
remind you that the consumer within 24 months from the date of purchase of the
goods has the right provided by law to file a claim for non-compliance with the
declared parameters of the goods.
The
CONSUMER may not exercise the right of return if:
the
ordered goods are not subject to return due to their characteristics (hygiene
items, electric shavers, etc.), if the packaging of the goods has been opened,
as well as if it is perishable or the period of its use has expired;
the
ordered product is audio, video or software, and the CONSUMER has opened the
packaging of the goods.
The
CONSUMER is responsible for the safety and quality of the goods during the
period of validity of the right of return.
1.6.
PROCEDURE FOR RETURNING GOODS
When
returning the goods, you must provide a document confirming the purchase. The
CONSUMER can return the goods that meet the terms of the distance contract
within 14 calendar days. If the CONSUMER wishes to return a product that does
not comply with the terms of the distance contract, then in accordance with the
rules of the Cabinet of Ministers of the Republic of Latvia Nr. 631, the CONSUMER
must fill out a statement of claim form and provide the returned goods in full
configuration.
1.7
Conditions for purchases by legal entities:
Based
on the fact that the goods are used for professional purposes and its
depreciation increases, the goods are subject to a 10% premium (warranty
risks), 1 year warranty.
1.8
Delivery options and prices:
You
can also choose the delivery option:
Delivery
via Omniva parcel
terminals (only in case of transfer). You can specify
the nearest parcel terminal:
Price
of delivery omniva:
The
cost of delivery throughout the territory of Latvia is 3 euros
Maximum
weight 30 kg.
Dimension:
Length
up to 64 cm.
Height
up to 39 cm.
Width
up to 39 cm.
Delivery
by courier - you can
specify your delivery address. In this case, delivery will be paid:
The
cost of delivery in Riga: starting from 5 to 7 euros.
The
cost of delivery outside Riga: starting from 10 euros.
Please
note that when delivering to your home or office, the courier brings the goods
to the entrance, related documents and a guarantee. He does not advise or
connect the equipment.
If
you need delivery to the door, then this service is paid +5 € per floor.
Applies to delivery only in Riga.